Privacy Policy-Al Maknonn Travels
Welcome to Al Maknoon Travels! We are committed to safeguarding the privacy of our customers and users (“you” or “users”) and protecting your personal information. This Privacy Policy outlines how Al Maknoon Travels (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal data. By using our services and accessing our website, you agree to the practices described in this policy.
- Information Collection and Use
1.1. Personal Information: When you interact with Al Maknoon Travels, we may collect personal information from you. This information may include but is not limited to your name, email address, phone number, billing information, passport details, and other necessary travel-related data.
1.2. Usage Data: We automatically collect information about your interactions with our website, such as your IP address, browser type, operating system, and browsing behavior. This data is used to analyze trends, administer the site, and track user movements.
1.3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and provide personalized content and advertising. You can manage your cookie preferences through your browser settings.
- Information Use and Purpose
2.1. Providing Services: We use your personal information to facilitate your travel bookings, respond to your inquiries, process payments, and provide you with the services you requested.
2.2. Communication: We may use your contact information to send you important updates, promotional offers, newsletters, and other relevant communications related to our services. You can opt-out of these communications at any time.
2.3. Analytics: We analyze usage data to improve our website’s functionality, performance, and user experience.
2.4. Legal Compliance: We may use and disclose your personal information as required by law, regulation, legal process, or government request.
- Information Sharing
3.1. Service Providers: We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, IT providers, customer support services, and marketing agencies. These providers are required to protect your data and use it solely for the purposes specified by us.
3.2. Business Transfers: If Al Maknoon Travels undergoes a merger, acquisition, or sale, your personal information may be transferred to the new entity, subject to this Privacy Policy.
3.3. Legal Obligations: We may disclose your personal information if required to comply with applicable laws, regulations, or legal processes.
3.4. Aggregated and Anonymized Data: We may share non-personally identifiable information in aggregated and anonymized form for research, marketing, and other purposes.
- Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
- Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Your Rights
6.1. Access and Correction: You have the right to access, correct, or update your personal information held by Al Maknoon Travels. Please contact us using the details provided below to request access or make corrections.
6.2. Consent Withdrawal: You can withdraw your consent for the processing of your personal information at any time. However, please note that this may impact our ability to provide certain services to you.
6.3. Data Erasure: You may request the erasure of your personal information when it is no longer necessary for the purposes for which it was collected, and there is no legal obligation to retain it.
6.4. Complaints: If you believe that your personal information is being processed in violation of this Privacy Policy or applicable laws, please contact us immediately.
- Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take appropriate steps to delete it promptly.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes through prominent notices on our website or by other means.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: almaknoontravels@gmail.com
Thank you for trusting Al Maknoon Travels with your personal information. We are dedicated to maintaining your privacy and providing you with an exceptional travel experience.